FAQ

Are your contact center workstations multichannel enabled?

Yes, our work stations are 100% web-enabled with the ability to handle inbound and outbound voice calls, email response, live web chat, social media monitoring and interactive voice response (IVR) services.

What industries do you support?

Call Center Mart has extensive experience with various industries including communications,healthcare call center, manufacturing, media and entertainment, public sector, technology, retail, travel and transportation, internet retailers, utilities, financial services, subscription, continuity, and direct response.

Where are your contact centers located?

Our headquarters is located in Orlando Florida, Our other call centers are located in Jamaica.

Does your contact center support 24/7 operations?

Yes we have facilities that operate 24 hours a day, seven days a week including all holidays

HOW BPO BROKERS CAN ENHANCE YOUR BUSINESS

Business process outsourcing brokers can save you money. By eliminating the daily tasks that will be completed through your BPO call center, you reduce the number of staff and the amount of space and equipment needed.

As a BPO contact center, we want you to be successful so we maintain rigorous training for our employees, and invest in the most up-to-date technology and equipment. Your business benefits from our drive for excellence as we fulfill your call center campaigns.

Companies all over the world are in need of good outsource partners and often turn to trusted advisers, colleagues, and experienced experts to connect them with a solid partner for their BPOr outsourcing needs. Whether you are a BPO broker, agent, or commissioned sales representative and have built your career developing the expertise and connections needed to win your client’s trust, we are here to help you earn more. As one of the top call center campaign provider broker companies around, we have the resources and knowledge to help your company grow.

CALL CENTER CAMPAIGNS DESIGNED TO FIT YOUR CLIENT’S NEEDS

At Call Center Mart, we understand the value of relationships . We will partner with you to determine the best way to fulfill your client’s needs. Whether you want us to take the lead or support you in putting together and presenting a proposal, we are your partner. We compensate you with great finder fees and the best continual commissions that you can find in the industry. Our objective is to win your client over with our outstanding call center service so your commissions will grow. We know that we are representing your reputation and will only take on programs that fit our core strengths.

Ready To Talk?

Our friendly agents are waiting to discuss your exact needs!